3-Day Fairyland Escape: High-Speed Rail Journey to Jiuzhaigou & Huanglong

Travel Reminders:

1. Travel Documents & Shopping Reminder
   Please bring a valid passport and necessary travel documents. During the tour, you may come across shops or vendors at scenic spots, restaurants, and rest areas that are not arranged by our travel agency. We kindly remind you to make informed purchasing decisions based on your needs and always ask for a receipt. Any disputes arising from such purchases are considered personal responsibility.

2. Cancellation Policy
   Cancellations due to personal reasons are subject to cancellation fees per the railway authority's policy. As local transportation and tour services are arranged in advance, cancellations after 10:00 AM on the day before departure will be considered non-refundable. Please plan your schedule carefully before confirming your booking.

3. Health & Medical Disclaimer
   This is a long-distance trip involving significant temperature changes and high-altitude regions. Please carefully review the health and safety information before booking.

   • Guests should ensure they are physically fit for the trip. Those with existing medical conditions or physical disabilities that may be aggravated during the journey must assume personal responsibility, as insurance providers typically exclude such cases from coverage.

   • Our agency is not a medical institution and cannot determine whether a guest is fit to join. By signing the travel contract, you acknowledge the physical demands and limited medical resources on this trip, and confirm you have consulted a doctor if necessary.

   • Guests with chronic diseases (e.g., heart, lung, brain, blood-related), limited mobility, mental illness, or lack of self-care ability are not advised to join the tour.

   • Guests over 75 years of age, as well as pregnant women, should not participate for safety reasons.

   • All participants must sign a Health Declaration Form prior to departure.

   • If you experience acute symptoms during the tour, notify staff immediately—we will assist you in seeking local medical help.

   • Guests with hearing or vision impairments must travel with a healthy companion.

4. Force Majeure Disclaimer
   Our agency is not responsible for financial losses due to unforeseen circumstances beyond our control, such as bad weather, natural disasters, transportation delays, government actions, or personal reasons. In the case of schedule changes, early termination, or delays, any additional costs are the traveler’s responsibility; unused portions will be refunded.

5. Disputes & Tour Quality
   Please read the itinerary and travel notices carefully. If you have any concerns, raise them before signing the contract. During the trip, if service issues arise, speak to your tour guide or contact our agency immediately.
   Tour participants must not delay the tour, leave the group without permission, or refuse to board transportation or enter hotels in response to disputes. Such actions may result in penalties and compensation for losses to the agency and fellow travelers.
   Service quality is evaluated through the Tour Evaluation Form completed at the end of the trip.
   Please note that the facilities, cleanliness, and service at attractions are managed by the sites themselves and are not part of the travel agency's service standard.

6. Return Trip Planning
   To avoid stress caused by traffic delays, please do not schedule return flights or train rides on the same day the tour ends. The agency is not responsible for missed flights or trains.

7. Shopping Areas Clarification
   Small stores, souvenir stands, and vendors at rest stops, bathrooms, restaurants, and water refill areas are not official shopping stops arranged by our agency. Please do not mistake them as part of the tour's planned shopping activities.

8. High-Altitude Service Stations
   Some service stations in high-altitude areas may sell oxygen and altitude sickness medication. These are not considered tour-arranged shopping locations.

Important Safety & High-Altitude Travel Notes:

1. Items Not Allowed on Trains
   Avoid bringing pole-shaped items. Oversized items longer than 130cm (high-speed trains) or 200cm (regular trains) are not allowed. Tour leaders and guides may not use long guide poles or oversized flags; guests should also refrain from using extra-long selfie sticks due to electric shock risk.

2. Safety on Escalators and Elevators
   Use caution on long, steep escalators. Hold the handrail and place luggage horizontally. Avoid crowding when using elevators.

3. Weather & Clothing
   Expect daytime temperatures around 10°C (50°F) and nighttime lows around 3°C (37°F). Bring warm clothing such as jackets and down coats.
   Guests under 18 must be accompanied by an adult. Guests aged 69–79 should travel with a close family member and sign a consent form.

4. Altitude & Sun Protection
   The region has strong sunlight, large temperature swings, and unpredictable weather. Bring long-sleeved clothes, sweaters, jackets, rain gear, sunglasses, hats, sunscreen, cameras, and chargers.

5. Altitude Sickness
   Mild symptoms such as headaches, chest tightness, shortness of breath, nausea, or insomnia are common. Stay calm and notify your guide for assistance.

6. General Safety
   Always watch over your own and your children’s safety. Keep valuables with you. Respect local customs and religious practices.
   Avoid going out alone after dark. Drivers are required by law to rest for at least 20 minutes during long drives. Be cautious when getting on/off the vehicle and stay away from road edges or cliffs.
   Do not engage in unnecessary arguments with locals. Practice fire safety and do not smoke in bed.

7. Document Accuracy
   Please provide your full legal name and ID/passport number when booking, and bring your original ID or passport during the tour. These are required for hotel check-in and ticketing. Failure to do so may result in denied services.

8. Hotel Etiquette & Security
   Store valuables at the front desk or in-room safes. Lock windows and doors at night. Due to regional limitations, hotel standards may differ from cities—thank you for your understanding.